![]() If you have asked to collect the Products from our premises, please allow a minimum of 24hrs to have the Products moved from our warehouse to our retail stores for collection. Failure to inform us of special requirements will be a failed delivery and you will be charged for a second delivery if necessary. We reserve the right to refuse delivery where, in our delivery driver’s opinion, it would put our staff at risk. This can include steps, narrow doorways, soft path ways, road access, etc. In order to ensure a quick and safe delivery every time, it is recommended that you make us aware of any special requirements or site related restrictions that may hinder our delivery drivers by emailing us at. Should this happen, we will contact you immediately with an estimated delivery time and should this time be unsatisfactory we will offer you a full refund.Ĩ.5 Helpful information to ensure efficient deliveries ![]() Unfortunately on occasion we may realise that a Products are out of stock after we accept your order. We will always do our best to always meet our delivery times, but at times deliveries may take a little longer, particularly around busy periods such as sales and public holidays. Remote ROI Locations –10-12 working days.Īny Products identified as sold on behalf of Euronics are not available for delivery to the Republic of Ireland.Remote UK Locations – 14-17 working days.Mainland Great Britain – within 7-10 working days.Republic of Ireland – within 3-5 working days.Northern Ireland – within 2-3 working days.We aim to deliver the Products to you within the following timeframes after the issue of our order acceptance: If there is an incorrect Product or shortage, please make a note of same on the driver’s delivery note at the time of signing and where this is not possible, report the issue to us as soon as possible after delivery by e-mailing us on or contacting us by telephone or in store at those details appearing at clause 2.2 above. Please take care in reviewing the Products upon delivery to ensure that they correlate with your order. Any lifting or carrying is at the driver's discretion will only be an option with the two person delivery service.Ī valid signature is required upon delivery at this point you will become responsible for the Products. We do not offer the service of carrying large or heavy Products upstairs. When an “in room” delivery is requested, delivery will be complete when the Products are offloaded and situated within the ground floor room of choice. When delivery is made via a one-person delivery service, delivery will be complete when the Products is off-loaded form the vehicle onto a pallet and wheeled to the nearest point of access (kerb side delivery). In the event of the charges not being displayed at checkout you will be contacted by the dispatch team with a quote for delivery.Īny Products ordered will be delivered to the address specified by you at the time of your order. You will be advised of this cost before you submit your order online, over the telephone or at our check out in store.ĭelivery to the Scottish Highlands and Islands, the Channel Islands, the Isle of Wight, Isle of Man (“ Remote UK Locations”) or remote islands off the cost of the Republic of Ireland, such as Clare Island (“ Remote ROI Locations”) may incur additional charges, as will be notified before you submit your order online, over the telephone or at our check out in store. Should our customers in the Republic of Ireland and mainland Great Britain wish to have an “in home” delivery service, this will incur an additional cost. We deliver items such as washing machines, cookers, ovens, fridge freezers and range cookers to the kerbside or nearest point of entry of your delivery address. įor all customers in the Republic of Ireland and mainland UK standard kerbside delivery is free of charge. Please enquire with our sales team to confirm these costs by emailing. Please note a survey may be required prior to delivery. Delivery to our customers in Northern Ireland will involve two person delivery and shall be free of charge when to a ground floor room of choice.ĭelivery of oversized Products such as American Fridge Freezers to our customers in Northern Ireland may incur an additional charge for door removal and re-fitting.ĭelivery of oversized Products upstairs (maximum one flight) will be quoted separately, being subject to the size and weight of the appliance.
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